Frequently Asked Questions
Everything you need to know about upgrading your footwear game.
How do I know which lace length to choose for my shoes?
The easiest way is to measure your existing laces. If that is not possible, our size guide recommends 30-36 inches for sneakers with 4-5 eyelets, and 45-54 inches for boots or high-tops with 7-9 eyelets.
What materials are Whiskers Laces made from?
Our premium laces are crafted from high-grade reinforced cotton, recycled polyester, and waxed nylon to ensure durability and a sophisticated finish that resists fraying.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
Can I return or exchange my laces if the color isn't right?
Yes! We offer a 30-day hassle-free return and exchange policy. As long as the laces are unworn and in their original packaging, we will provide a full refund or exchange.
Do you offer bulk discounts for wedding parties or corporate events?
Absolutely. We love helping groups coordinate their style. Please contact our support team for specialized pricing on orders of 20 pairs or more.
Are Whiskers Laces machine washable?
While we recommend hand washing with mild soap and air drying to preserve the aglets and color vibrancy, our cotton laces can be placed in a mesh laundry bag on a delicate cycle.